The London School of Economics in a consortium with Notion, won government funding in 2019 for a research trial that would assess the impact of 'Operational Coaching' as a management style to drive productivity.
The Randomised Control Trial spanned 60 organisations, throughout 2020. The trial is the largest of its kind conducted anywhere in the world into how Managers can adopt and use operational coaching-related behaviours as an integral part of their day-to-day interactions.
The results showed that this new approach had a significant impact on performance, productivity, engagement, employee retention and bottom line growth, with a reported 74 x ROI per learner.